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Chapter 3 Installing and Configuring
• Support for DMI 2.0, which provides the same Desktop Management Interface inventory information for
Servers as for desktop PCs
Toptools should be installed to help your service provider troubleshoot your system. Toptools is located on HP
Toptools CD-ROM included with the system.
• See the HP Server tc4100 Management Reference Guide for detailed installation instructions.
• You can also download the Toptools software and documentation from the Server Web Site at:
http://www.hp.com
HP Server Remote Management Card (Optional Accessory)
The Toptools for the HP Server Remote Management Card provides a management function for the HP Server
tc4100. It enables remote LAN or modem-based server management and alerting through a pager or e-mail for
improved remote administration of your Server.
Toptools Remote Control provides:
• Remote monitoring of critical HP Server tc4100 components, regardless of system state
• Access for troubleshooting and problem resolution, regardless of system state
• Pager or e-mail notification of critical HP Server tc4100 events to alert you to problems
• Access to the Event Log
• Server reset and power control
• Remote system BIOS or HP Server Remote Management Card
• Password and dial-back security
• Text console redirection of the HP Server tc4100 console
• Full graphics console redirection of Microsoft Windows NT Servers across the network or over a modem
connection using Symantec's pcANYWHERE software (included with the system).
See the HP Server Remote Management Card User Guide for details.
PcANYWHERE
pcANYWHERE is a remote-control graphics-redirection software from Symantec Corporation that allows you
to take control of Microsoft Windows NT Servers across the network or over a modem. Refer to the HP Server
tc4100 Online Documentation CD-ROM for details, or the HP Server Remote Management Card
User Guide.
ServerUtilities
HP Server tc4100 Utilities takes you to a menu where you can directly execute utilities such as the following:
• Diagtools: An easy-to-use hardware diagnostic for system verification, burn-in, and rapid troubleshooting.
• Event Log Report Utility: Displays all logged HP Server tc4100 management events, Power-On Self Test
(POST) errors and other system events (only if the HP Server Remote Management Card is installed).
NOTE HP recommends using the HP Diagtools utility to verify all Server functions are
operating correctly, after completing all the configuration topics. The HP Diagtools
utility also generates a text file containing the hardware detected and the Diagtools test
results. This text file, called a support ticket, should be saved to a diskette and used for
future reference, especially by your support provider.