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Action: Open the
(cover)
and remove the paper jam. Usually, you will open the
left cover to remove this paper jam. Also, for the printer to recognize that the
paper jam has been cleared, you may find it necessary to open and close the top
cover. For more information, see “Locating Paper Jams” on page 115.
26.1 PAPER JAM OPEN cover
Meaning: A paper jam has occurred in the duplex paper path.
Action: Open the
(cover)
and remove the paper jam. The printer displays which
cover(s) to open to remove the paper jam. Usually, you will open the front cover
to remove this paper jam. Also, for the printer to recognize that the paper jam has
been cleared, you may find it necessary to open and close the top cover.) For
more information, see “Locating Paper Jams” on page 115.
26.2 PAPER JAM OPEN cover
Meaning: A paper jam has occurred in the duplex paper path.
Action: Open the
(cover)
and remove the paper jam. Usually, you will open the
front cover to remove this paper jam. Also, for the printer to recognize that the
paper jam has been cleared, you may find it necessary to open and close the top
cover. For more information, see “Locating Paper Jams” on page 115.
27 WRONG PAPER SIZE
Meaning: You attempted to load the wrong size paper in the auxiliary tray. For
example, if you selected 11X17 from the printer driver or application but you
attempted to load legal size paper, the paper may cause a paper jam.
Action: Load the correct size paper as displayed on the operator panel.
28.1 OPT CONTROLLER ERROR
Meaning: The options controller card is installed but the printer is not receiving a
response from the options controller card.
Action: Check that the options controller card is properly installed and all cables
are properly attached. See “Installing the Options Controller Card” on page 162
for more information.
28.2 OPT CONTROLLER COMMUNICATIONS ERROR
Meaning: The options controller card is installed but cannot communicate with the
2000-Sheet Finisher or 2000-Sheet Input Drawer.
Action: Check that the options controller card is properly installed and all cables
are properly attached to the 2000-Sheet Finisher and 2000-Sheet Input Drawer.
See “Installing the Options Controller Card” on page 162 for more information.
29 OUTPUT FULL
Meaning: An output bin or tray is full.
Action: Remove the paper from the output bin or tray.
30 MEMORY OVERFLOW
Meaning: Memory overflow. The printer has received more data from a print job
than can fit into memory.
Appendix B. Understanding Printer Messages 225