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Intermec EasyCoder F4 – Installation & Operation IPL Version, Ed. 3 49
Chapter 9
Symptom Possible Cause Remedy Refer to
Overall weak printout Wrong media grade Change parameter Appendix 2, Chapter 6
Contrast value too low Change parameter Chapter 6
Printhead pressure too low Adjust Chapter 11
Worn printhead Replace printhead Chapter 10
Wrong printhead voltage Replace CPU board ☎ Call Service
Printout weaker on one side Uneven printhead pressure Adjust arm alignment Chapter 11
Weak spots Foreign particles on media Clean or replace Chapters 4 & 5
Media/ribbon don’t match Change to matching media Appendix 4
Poor media or ribbon quality Use Intermec media/ribbon Appendix 2
Worn printhead Replace printhead Chapter 10
Worn platen roller Check/replace ☎ Call Service
Overall dark printout Wrong media grade Change parameter Appendix 2, Chapter 6
Contrast value too high Change parameter Chapter 6
Printhead pressure too high Adjust Chapter 11
Wrong printhead voltage Replace CPU board ☎ Call Service
Excessive bleeding Wrong media grade Change parameter Appendix 2, Chapter 6
Contrast setup value too high Change parameter Chapter 6
Printhead pressure too high Adjust Chapter 11
Faulty energy control Replace CPU board ☎ Call Service
Dark lines along media path Foreign objects on printhead Clean printhead Chapter 10
White lines along media path Printhead dirty Clean printhead Chapter 10
Missing dots on printhead Replace printhead Chapter 10
Large part of dot line missing Failing printhead Replace printhead Chapter 10
Failing strobe signal Check CPU-board ☎ Call Service
Printout missing along inner edge Bad media alignment Adjust Chapter 4
Small core & supply post in upper pos. Move post to lower pos. Chapter 2
Transfer ribbon breaks Ribbon not fi tted correctly Reload ribbon Chapter 5
Wrong media grade (too much energy) Change parameter, Appendix 2, Chapter 6
then clean printhead Chapter 11
Bad energy control Adjust ☎ Call Service
Transfer ribbon wrinkles Faulty ribbon break shaft adjustment Adjust Chapter 11
Incorrect edge guide adjustment Adjust Chapter 4
Too strong printhead pressure Adjust Chapter 11
No thermal transfer printout Ink-coated side does not face media Reload ribbon Chapter 5
Media feed not working properly Changed media characteristics Press Feed Chapter 4
Wrong label rest dots parameter Check/change Chapter 6
Wrong sensor position Check/change Chapter 11
Dirty or blocked sensors Clean media guides Chapter 10
Faulty sensors Replace ☎ Call Service
Troubleshooting