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126 SBG1000 Wireless Cable Modem Gateway User Guide
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Q Do I need to change my Internet service provider (ISP)?
A Currently, most Internet service providers do not provide cable Internet access. Contact your cable company
for your specific information.
Q Do I need to subscribe to cable TV to get cable Internet access?
A No, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic
service before you can get Internet access and/or offer a discount when you use your own SBG1000. Check
with your local cable company for specific information.
Q What type of technical support is available?
A For questions about your Internet service, connection, or SBG1000, call your cable service provider.
Q What do I do if my SBG1000 stops working?
A “Troubleshooting” on page 121 provides tips to diagnose problems and simple solutions. If you continue to
have problems, call your cable service provider.
Q Can multiple game players on the SBG1000 LAN log onto the same game server and play
simultaneously with just one public IP address?
A It depends on the game server.