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Solving Problems with Media Misfeeds
167
Solving Problems with Media Misfeeds
" Frequent misfeeds in any area indicate that area should be checked,
repaired, or cleaned. Repeated misfeeds may also happen if you’re
using unsupported print media or original media.
Symptom Cause Solution
Several
sheets go
through the
machine
together.
The front edges of
the media are not
even.
Remove the media and even up the
front edges, then reload it.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Too much static elec-
tricity is present.
Do not fan transparencies.
Media mis-
feed mes-
sage stays
on.
Engine cover needs
to be opened and
closed again to reset
the machine.
Open and close the engine cover
again.
Some media remains
misfed in the
machine.
Recheck the media path and make
sure that you have removed all of the
misfed media.
Duplex
option mis-
feeds.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Specifications” on page
38.
Also, refer to printer. konicaminolta.
com for a complete list of currently
approved media.
Plain paper, recycled paper can be
autoduplexed if the duplex option is
installed and the media type is set
properly in the driver. See “Specifica-
tions” on page 38.
Make sure that you have not mixed
media types in Tray 1.
Do not duplex, envelopes, labels, letter
head, postcards, thick stock, glossy
media, or transparencies.
Media is still being
misfed.
Recheck the media path inside the
duplex option and make sure that you
have removed all of the misfed media.