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175
The
web-based
utility cannot
be accessed.
The PageScope Web
Connection Adminis-
trator's password is
incorrect.
The PageScope Web Connection
Administrator password has a 6-char-
acter minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the magicolor
2490MF Reference Guide.
Media is
wrinkled.
The media is moist
from humidity or hav-
ing water spilled on it.
Remove the moist media and replace it
with new, dry media.
The media feed roller
or fuser unit is defec-
tive.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Specifications” on page
38.
Also, refer to printer. konicaminolta.
com for a complete list of currently
approved media.
Envelopes are being
printed with the fuser
separator levers in
the plain paper posi-
tion.
Before printing envelopes, place the
fuser separator levers in the envelope
position.
Symptom Cause Solution