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173
Machine
resets or
turns off fre-
quently.
The power cord is not
correctly plugged into
the outlet.
Turn off the machine, confirm that the
power cord is correctly plugged into
the outlet, and then turn on the
machine.
A system error
occurred.
Contact Technical Support with the
error information.
You are
experienc-
ing duplex
problems.
Media or settings are
not correct.
For autoduplexing, make sure that you
have a duplex option installed.
Make sure that you are using correct
media.
See “Specifications” on page 38.
Also, refer to printer. konicaminolta.
com for a complete list of currently
approved media.
Do not duplex custom-sized media,
envelopes, labels, postcards, thick
stock, letterhead, glossy media, or
transparencies.
Make sure that you have not mixed
media types in Tray 1.
Make sure the duplex option is
installed and declared in the printer
driver (Device Options Setting tab).
In the printer driver (Layout/Dou-
ble-Sided), choose “Short Edge Bind-
ing” (flipped as on a clipboard) or
“Long Edge Binding” (flipped as in a
loose-leaf notebook).
Set duplex (Double-Sided) copying.
For details on setting duplex (Dou-
ble-Sided) copying, refer to “Setting
Duplex (Double-Sided) Copying” on
page 91.
For N-up on duplexed pages, choose
Collate only in the printer driver’s Basic
Tab. Do not set collation in the applica-
tion.
Symptom Cause Solution