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Troubleshooting
6-4
Responding to Error Messages
If the touch panel displays any of these messages, follow the corresponding procedure.
Copy Error Messages
If the Copy mode touch panel displays any of these messages, follow the corresponding procedure.
Error Messages Checkpoints Corrective Actions Reference
Page
Close ### cover. Is the indicated cover open? Close all covers securely. —
Check the cover. Are any covers open?
Does the message indicate which
cover is open?
Close all covers securely. —
Close Document processor. Is the optional document processor
open while loading the original?
Close the document processor. —
Close Document processor
cover.
Is the optional document
processor’s document processor
cover open?
Close the document processor
cover.
page 6-26
Set cassette #.
(Close paper cassette #.)
Is the indicated cassette not fully
closed?
Pull out the cassette and push in
securely.
—
Open cassette #, check and
remove paper from inside of the
machine.
(Open cassette #, check and
remove paper from inside of
machine.)
— Completely pull out the indicated
cassette and remove any paper
inside.
—
Reset feeding unit for paper
cassette.
Is the paper feeder securely pushed
into the machine?
Pull out the paper feeder and
securely push it all the way into the
machine.
page 6-19
Add paper in cassette #.
(Add paper cassette #.)
Is the indicated cassette out of
paper?
Load paper. If the same type of
paper is loaded in another cassette
in the same orientation, you can
press either one of paper selection
keys on the left of the touch panel to
switch to that cassette for copying.
—
Add paper in the Multipurpose
tray.
## size
(Place paper on the
Multipurpose tray.
## size)
Is paper of the specified size loaded
in the MP tray?
Load paper of the size indicated in
the MP tray.
page 2-5
Add paper in the Multipurpose
tray.
(Add paper on the Multipurpose
tray.)
Has all the paper on the MP tray
been fed?
Load paper in the MP tray. page 2-5
Place transparency in the
Multipurpose tray.
(Place transparencies on the
Multipurpose tray.)
Are any transparencies loaded in the
MP tray?
Place transparencies on the MP tray. page 2-5
Change the size of MP tray. Is the specified size paper loaded in
the MP tray?
Reconfigure the size of the MP tray. page 2-10