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8. Frequently Asked Questions (FAQ)
page 37
LaCie SAFE mobile hard drive
User’s Manual
8. Frequently Asked Questions (FAQ)
Why does the top LED blinks when I connect the drive to the USB port on the computer?
During the 5 seconds when the LED is blinking, you can swipe your finger to access the drive without waiting for it to mount on
the desktop.
What operating systems is SAFE compatible with?
The LaCie SAFE mobile hard drive works with Windows 2000, Windows XP and Mac OS X and higher.
How many fingerprints can be registered?
It is highly recommended to register 10 or fewer fingerprints. Therotically, however, it is possible to register slightly more than
10 fingerprints. If the fingerprint patterns are small, the Administrator may be able to register up to 11 or 13 fingerprints with-
out any problems.
How many users can have access to a SAFE drive?
A maximum of five users can have access to a single SAFE drive. There must be at least one Administrator. The other users can
either have Administration privileges or not.
What should I do if the SAFE drive remains locked after swiping my finger?
First, make sure that you are swiping your finger the right direction (the front of the drive should be facing you) and that you
are touching the sensor for 10 seconds. Also, be sure to wait a few seconds after connecting the LaCie SAFE drive to the USB
port on your computer. Second, check with the Administrator to make sure you are registered and that you are using the cor-
rect finger. You might also try cleaning the sensor with a dry, soft cloth or disconnecting and reconnecting the USB cable. If
none of these things work, consult section 10. Troubleshooting the Fingerprint Sensor for more suggestions.
How can the Administrator be changed?
The Administrator can be changed by using the Configuration Tool.
How can the authorized users be changed?
Only users with Administration privileges can add or remove users or change their profiles.
Can the Administrator give different rights to each user?
Yes, the Administrator can give each user Read Only access to the data, Read/Write access, or Administration privileges. Read
Only access means that a user can read data, but not modify it or add new data to the drive. Read/Write access allows a user
to both read data on the drive and create or modify data on the drive. Administration privileges allow the user to have Read/
Write access as well as the ability to add or remove users or change user profiles.
How can I tell if the fingerprint sensor on the drive is working properly?
Simply look at the first LED on the top of the drive. If it is red then it means that the hard drive is locked so that no one can
access the data on it. Orange indicates that a user has swiped his finger on the sensor and SAFE is trying to identify it. Green
means that the user has been identified and can have access to data on the drive.