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Make sure that the wireless radio is enabled by double-clicking the Access Connections icon in the
task bar.
Note: If your computer is a Windows 7 model, click Show hidden icons in the task bar. The Access
Connections icon is displayed. For more information about the icon, see the Help in Access Connections.
Check the Network Name (SSID), and your encryption information. Use Access Connections to verify
this case-sensitive information.
A wireless WAN problem
• Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card.
Solution: The WAN card is not supported on this computer. Remove it.
Note: Depending on your computer, some models do not have a wireless WAN.
Bluetooth problems
For Windows 7
• Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local
speaker even though the headset/headphone is connected using Headset prole or AV prole.
Solution: Do the following:
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Open the Control Panel by clicking Start ➙ Control Panel.
3. Click Hardware and Sound ➙ Sound.
4. Select the Playback tab.
5. If you are using Headset prole, select Bluetooth Hands-free Audio and click the Set Default
button. If you are using AV prole, select Stereo Audio and click the Set Default button.
6. Click OK to close the Sound window.
• Problem: PIM (Personal Information Manager) items sent from Windows 7 cannot be received correctly
into the address book of any other Bluetooth-enabled device.
Solution: Windows 7 sends PIM items in XML format, but most Bluetooth-enabled devices handle PIM
items in vCard format. If another Bluetooth-enabled device can receive a le through Bluetooth, a PIM
item sent from Windows 7 might be saved as a le with the extension .contact.
For Windows XP
Notes: If you are using the Microsoft standard Bluetooth features and you want to access information about
how to use the Bluetooth function, do the following:
1. Press F9 to turn on Bluetooth.
2. Click Start ➙ Control Panel.
3. Click Printers and Other Hardware.
4. Click Bluetooth Devices.
5. Click the Options tab.
6. Click Learn more about Bluetooth Settings
Note: If you are using the ThinkPad Bluetooth with Enhanced Data Rate Software, refer to the following
instructions.
Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for
the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection.
134 User Guide