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Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to
access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
The following table lists the jams that can occur and the location of each jam:
1
2
3
4
5
6,7,8
1
2
3
4
9
9
Jam numbers Area
1
200–202 Printer
2
230–239 Duplex unit
3
240–249 Paper tray
4
250 Multipurpose feeder
5
260 Envelope feeder
6
270–279 Optional output bin
7
280–282 Finisher
8
283 Stapler
9
290–294 ADF cover
200 and 201 paper jams
1 Touch Status/Supplies to identify the location of the jam.
2 Lower the multipurpose feeder door.
Clearing jams
139