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MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY
If the envelope feeder is listed on the menu settings page, but an envelope jams when it enters or exits the feeder,
then it may not be properly installed. Reinstall the envelope feeder. For more information, see the hardware setup
documentation that came with the envelope feeder, or go to www.lexmark.com/publications to view the
envelope feeder instruction sheet.
Output options
If the high capacity output expander, 4-bin mailbox, or StapleSmart finisher is listed on the menu settings page, but
paper jams when it exits the printer or enters the output option, then it may not be properly installed. Reinstall the
option. For more information, see the hardware setup documentation that came with the option.
Flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Hard disk with adapter
Make sure the hard disk is securely connected to the printer system board.
Internal Solutions Port
If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or
more of the following:
CHECK THE ISP CONNECTIONS
• Make sure the ISP is securely attached to the printer system board.
• Make sure the cable is securely connected to the correct connector.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, see the Networking Guide on the Software and
Documentation CD
Memory card
Make sure the memory card is securely connected to the printer system board.
Troubleshooting
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