Filter
Top Products
Jam location Printer message What to do
9 Upper door and rear
duplex area
[x]‑page jam, open upper and lower
rear door. [231–234]
Open the rear door of the printer and the rear duplex
area, and then remove the jammed paper.
10 Mailbox [x]‑page jam, remove paper, open
mailbox rear door. Leave paper in
bin. [43y.xx]
Open the rear door of the mailbox, and then remove
the jammed paper.
11 Staple finisher rear
door
[x]‑page jam, remove paper, open
finisher rear door. Leave paper in
bin. [451]
Open the rear door of the staple finisher, and then
remove the jammed paper.
[x]‑page jam, lift front cover to remove cartridge. [200–201]
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
1 Lift the front cover, and then pull down the multipurpose feeder door.
2
1
2 Lift the green handle, and then pull the toner cartridge out of the printer.
Clearing jams 274