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QSIG
DEFINITY Enterprise Communications Server Release 8.2
Overview
555-233-002
Issue 1
April 2000
QSIG Centralized Attendant Service (CAS)
Provides you with the capability to have all your Attendants in one location, serving users
in multiple locations. QSIG CAS does not utilize separate Release Link Trunks (RLT).
This feature will not restrict calls from going out over non-QSIG trunks; however, the full
functionality of the QSIG CAS will not be available.
RLT Emulation via a PRI
ISDN QSIG trunks will route calls from the branch PBX to the main PBX. You no longer
have to specify a dedicated RLT network. The QSIG Path replacement takes care of the
trunk optimization. You have the flexibility to route calls to the main PBX.
Attendant Display of Class of Restriction (COR)
While on a call, the Attendant can press a "COR display" button to see the Class of
Restriction of the user. The Attendant will not block the transfer of the restricted line to
the user. This feature is used for informational purposes only.
Attendant Return Call
If a call that is transferred by the Attendant goes unanswered for a specified period of
time, the call is returned to the Attendant. Preferably the call will transfer back to the
Attendant who transferred the call.
Priority Queue
QSIG MSI will pass more information to the main PBX. This information enables calls
coming in from a QSIG CAS branch to be placed in the appropriate place in the queue, as
if the call originated on the main PBX.
QSIG VALU
Distinctive Alerting
Provides distinctive ringing, internal and external, to the remote called party when the call
is routed over the QSIG network.
Call Coverage
Provides similar call coverage as DCS Call Coverage and Call Coverage Remote Off Net
or C-CRON. Call will come back if covered over QSIG. The functionality will only be
complete when all the switches are DEFINITY ECS and using QSIG VALU. The
Covered-to party can still receive Distinct Alerting.
233002_1.book Page 114 Monday, February 21, 2000 8:28 AM