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Telephone Features
DEFINITY Enterprise Communications Server Release 8.2
Overview
555-233-002
Issue 1
April 2000
Trunk-to-Trunk Transfer
Allows the attendant or telephone user to connect an incoming trunk call to an outgoing
trunk call. This feature is particularly useful when a caller outside the system calls a user
or attendant and requests a transfer to another outside number. For example, a worker,
away on business, can call in and have the call transferred elsewhere. The system
assures that incoming Central Office trunks without Disconnect Supervision are not
transferred to outgoing trunks or other incoming Central Office trunks without Disconnect
Supervision.
Transfer — Outgoing Trunk
to Outgoing Trunk
Allows a user or attendant to initiate two or more outgoing trunk calls and then transfer
the trunks together. The transfer operation removes the original user from the connection
and conferences the outgoing trunks. Alternatively, the controlling party can establish a
conference call with the outgoing trunks and then drop out of the conference, leaving only
the outgoing trunks on the conference. This is an optional enhancement to Trunk-to-Trunk
Transfer and requires careful administration and use. DCS Trunk Turnaround may be a
safer alternative to this feature.
Transfer Upon Hang-Up
Provides you with the ability to transfer a call by hanging up instead of having to press the
Transfer button a second time. You would press the Transfer button, dial the number the
call is being transferred to and then hang up. This is an optional feature at the system
level. You will still be able to transfer a call by pressing the Transfer button a second time.
Transfer Recall
Returns the unanswered transfer calls back to the person who transferred the call.
Transfer Recall uses a priority alerting signal, and the display on the telephone shows "rt",
which indicates a returned call from a failed transfer operation.
Abort Transfer
Allows a user to abort a transfer attempt by pressing a non-idle line appearance. The call
being transferred would be taken off a transfer-type hold and be put on a traditional hold.
The transfer will also be aborted when you hang up (going on-hook), unless Transfer
Upon Hang-Up is activated on the switch. This is an optional feature at the system level.
233002_1.book Page 20 Monday, February 21, 2000 8:28 AM