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Troubleshooting
DEFINITY Enterprise Communications Server Release 8.2
Overview
555-233-002
Issue 1
April 2000
DCS Automatic Circuit Assurance
Allows a user or Attendant at one node to activate or deactivate Automatic Circuit
Assurance referral calls for the entire DCS network. This transparency allows the referral
calls to originate at a node other than the node that detects the problem.
Busy Verification of Terminals and Trunks
Allows Attendants and users of multi-appearance telephones to make test calls to trunks,
telephones, and hunt groups to check the status of an apparently busy resource. With this
feature, an Attendant or multifunction telephone user can distinguish between a
telephone that is truly busy and one that only appears busy because of some problem.
You can also use the feature to quickly identify faulty trunks.
Facility Busy Indication
Allows users of multi-appearance telephones to see which lines, trunk groups,
terminating extension groups, hunt groups, or paging zones (called resources or facilities)
are busy. When the lamp associated with the resource is lit, the resource is busy.
You can store extension numbers, trunk group access codes, and Loudspeaker Paging
access codes in a Facility Busy Indication button. The Facility Busy Indication button
provides direct access to any of the facilities.
Facility Test Calls
Allows telephone users to make test calls to access specific trunks, dual tone
multifrequency receivers, time slots, and system tones. The user dials an access code
and makes the test call to make sure the facility is operating properly. Security measures
are included to prevent unauthorized use.
Packet Error History
Provides a 24-hour history of important packet level statistics that indirectly indicate some
LAN performance characteristics. The 24-hour history gives the ability to look back at
these measures if the trouble cleared.
233002_1.book Page 70 Monday, February 21, 2000 8:28 AM