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TROUBLESHOOTING GUIDE
The following guide is for reference purposes only. Contact a Metrologic
representative at 1-800-ID-METRO or 1-800-436-3876 to preserve the limited
warranty terms.
MS7600 SERIES TROUBLESHOOTING GUIDE
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
All Interfaces
No LEDs, beep
or motor spin
No power is being
supplied to the
scanner
Check transformer, outlet and
power strip. Make sure the
cable is plugged into the
scanner
No LEDs, beep
No power is being
supplied to the
scanner from host
Some host systems cannot
supply enough current to power
MS7600 series scanner. Use
the power supply included with
the scanner.
3 beeps on
power up
Non-volatile RAM
failure
Contact a Metrologic
Representative, if the unit will
not hold the programmed
configuration
Continuous
razz tone on
power up
RAM or ROM failure
Contact a Metrologic
Representative, if the unit will
not function
Razz tone and
amber LED flash
at power up
VLD failure
Contact a Metrologic
Representative
Razz tone and
both LEDs flash
at power up
Scanner motor failure
Contact a Metrologic
Representative
Multiple scans
upon
presentation of
code
Same symbol timeout
set too short
Adjust same symbol timeout for
a longer time
The unit powers
up, but does
not scan and/or
beep
Beeper disabled
No volume is selected
No tone is selected
Enable beeper
Select volume
Select tone