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Troubleshooting
8
CF2002/CF3102 8-25
8.4 When the Copier Is Not Operating Correctly
Symptom Possible Cause Remedy
Nothing appears on the touch
panel.
If only the indicator on the
[Start] key is lit, the copier is
in Energy Saver mode.
Press any key to cancel
Energy Saver mode.
The contrast control knob
for the touch panel has
been set either too light or
too dark.
While looking at the touch
panel, adjust the contrast
control knob.
(See p. 3-33)
The scanner power cord or
the interface cable are
disconnected.
Set the power switch for the
copier to “O”, and then re-
connect the scanner power
cord and the interface
cable.
The indicator on the [Start] key
does not light up in green.
An access code has not
been entered.
Enter the access code.
(See the advanced version
of the user manual on the
CD-ROM)
Even though the [Start] key is
pressed, no copies are made
The copy/print job is
queued for printing.
Touch [Job Log] to check
the jobs that are queued.
Wait until printing begins.
The copier is still warming
up after just being turned
on.
The copier takes about 5
minutes to warm up after it
is turned on.
Wait until the copier has
finished warming up.
The copier is
malfunctioning
Follow any messages that
appear on the touch panel.
Keys on the control panel do
not respond.
If the indicator on the
[Interrupt] key is lit, the
copier is in Interrupt mode.
Press the Interrupt key to
cancel the mode.
The copier cannot be turned
on.
The power supply cord may
have been unplugged from
the electrical outlet.
Plug the power supply cord
into an electrical outlet.
The room’s circuit breaker
was tripped.
Close the room’s circuit
breaker.
CF2002.book Page 25 Friday, June 13, 2003 9:29 AM