Filter
Top Products
1. Troubleshooting
4-3
Troubleshooting
Chapter 4
If the problem persists even after these checks have been made, refer to the
documentation for the machine.
Multiple copy sets are
mistakenly sorted and
stapled together as a
single large set.
The settings in certain
applications may conflict
with the printer driver set-
tings.
In the application, turn off Col-
late and set the copy count to
“1”. In the printer driver, make
the desired Sorting and copy
count settings.
A large number of
copies are mistak-
enly printed.
The settings in certain
applications may conflict
with the printer driver set-
tings.
In the application, turn off
Collate and set the copy count to
“1”. In the printer driver, make
the desired Sorting and copy
count settings.
Symptom Possible cause Action