Mitel 5624 Network Card User Manual


 
Call Handling
25
Call Back
When a call is made to a busy handset, you can set a call back. Your handset will ring when
the busy handset becomes free.
1. When you hear a busy tone, you will see" User busy. Order callback.".
2. Press "Yes" to have the person automatically call you back.
3. When your handset rings, answer it, and you will be connected to the destination
automatically.
Call Park
The Call Park feature allows you to place a call in a special hold state. You, or someone else,
can then retrieve the call from any extension in the system. After parking the call, the system
can automatically connect you to paging equipment so that you can announce the call to the
requested party.
To park a in-progress call:
1. Press "More".
2. Select "Call Park".
3. Dial the directory number on which to park the call.
4. Inform the called party of the waiting call.
To retrieve a parked call:
1. Press "Call -> Call Services".
2. Select "Call Park - Retrieve" and enter the directory number on which the call is parked.