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5624 Wireless Handset User Guide
78
Error or Warning Messages
LED Error Indications
See the Mitel 5624 Wireless Handset Configuration Guide.
Display shows Probable cause Action or comment
No network
The handset beeps once
a minute (during max 30
minutes) with a low tone
followed by a high tone (if
enabled the vibrator also
follows the beeps).
The handset has lost connection of
either state of No network/No
access/Voice only/Messaging only
Acknowledge the popup or press
the mute button (the later keeps
the popup visible).
It is possible to configure the beep
to Sound off or Sound once (for
each new state), contact the
system administrator
Note: When leaving a bad state for
another bad state the popup will be
reopened and the beep will sound
again (if enabled)
No display The battery level is low, screen saver
is set to “Black also in call” or the
handset is defective.
Charge the battery, change screen
saver setting (Display>Screen
saver) or contact system
administrator.
No ringing The sound off icon is on, or the ringer
volume is set to silent, or the handset
is defective
Long press the Sound off key or
Mute button, or increase the
volume, or contact system
administrator
Not possible to mute the
handset by long press on
the Sound off key/mute
button
Not possible to set the
ring volume to “Silent”
Handset with In Charger
> Other actions > Sound
off enabled, is not muted
when placed in charger
A handset restriction preventing the
user to silence the handset
Enable the parameter Prevent
silent, see Configuration Manual
for the handset.
No entries in Call list A handset restriction preventing calls
from being saved in the call list.
Enable the parameter Enable call
list, see Configuration Manual for
the handset
No change in time & date
setting
PBX dependent Changes in the handset appear
after a maximum of 24 hours after
a change in the system or by
turning the handset off and on
again.
Remotely updated The handset restarts after a
parameter upgrade.