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7 Modem on Hold Operation
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MultiModemZBA-V-V92 User Guide
Chapter 7 - Modem on Hold Operation
What Is Modem on Hold?
Your modem supports a feature called Modem on Hold when it is in V.92 mode. Modem on Hold
works with your telephone company’s Call Waiting service to put a remote modem “on hold” while
you answer a voice call. When you finish your conversation and hang up, the previous connection
resumes, providing you have not exceeded the time limit. Among other things, this feature eliminates
the problem of the modem disconnecting if someone calls you while Call Waiting is enabled.
For this feature to work, you must have Call Waiting service from your telephone company. Also, the
remote modem (for example, the modem used by your internet service provider) must support V.92
and Modem on Hold. The duration of the hold time is controlled by your ISP.
Note: MTMoh, the Modem on Hold program included with your modem, currently supports only Win-
dows 95, Windows 98, and Windows Me. Future versions are expected to support Windows NT, Win-
dows 2000, and Windows XP. Please check http://www.multitech.com/SUPPORT/software/ for
updates.
The Modem on Hold Program
Modem on Hold operation is controlled through the MTMoh program, which is automatically installed
when you install the modem driver. A shortcut icon for MTMoh is placed on the Windows desktop.
You can start MTMoh by double-clicking this icon, or you can make MTMoh start each time Windows
starts by moving the icon to the Windows StartUp folder.
To move the MTMoh icon to the StartUp folder, right-click on the Start button, choose Explore, ex-
pand the Programs folder to reveal the StartUp folder, and then drag the MTMoh icon onto the Start-
Up folder.
When MTMoh is running, the MTMoh icon appears in the Windows system tray:
Right-click on the icon to open the MTMoh menu: