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CommPlete 4000 Communications Server User Guide 3
Contents
System Overview ...................................................................................... 5
Product Overview ................................................................................................................................. 5
RASExpress .................................................................................................................................. 6
Documentation Set Overview ............................................................................................................... 6
Technical Specifications ....................................................................................................................... 7
Chassis.......................................................................................................................................... 7
Power Supply ................................................................................................................................. 7
Dimensions .................................................................................................................................... 7
Environmental ................................................................................................................................ 7
Chapter 2 - Installing Your CommPlete 4000 .......................................... 8
Unpacking ............................................................................................................................................ 8
Safety Warnings ................................................................................................................................... 8
Rack Mounting ..................................................................................................................................... 8
Cable Connections ............................................................................................................................... 8
SBC Board Cabling........................................................................................................................ 9
ISI Board Cabling......................................................................................................................... 10
Serial Card Upgrades .................................................................................................................. 11
Powering Up....................................................................................................................................... 12
Chapter 3 - Getting Started with RASExpress...................................... 13
What you need to start................................................................................................................. 13
Accessing RASExpress ............................................................................................................... 13
Method A. Do All Configuration using Terminal or Auxiliary PC .................................................... 14
Method B. Start Configuration with Terminal, Finish Configuration on Client PC ......................... 16
Chapter 4 - Hardware removal/Replacement ........................................ 18
Disconnecting Cables and Removal from Enclosure .......................................................................... 18
Card Cage Removal/Replacement ..................................................................................................... 19
Board Removal and Replacement .................................................................................................... 21
Removing SBC Board................................................................................................................. 21
Removing ISI Boards ................................................................................................................... 22
Hard Disk Drive Removal/Replacement .............................................................................................22
Floppy Disk Drive Removal/Replacement .......................................................................................... 23
CDROM Removal/Replacement ........................................................................................................ 23
Power Supply Removal/Replacement ................................................................................................24
Chapter 5 - Troubleshooting ................................................................... 25
Troubleshooting .................................................................................................................................. 25
Diagnostic Tests ................................................................................................................................. 26
Chapter 6 - Service, Warranty, and......................................................... 27
Technical Support ................................................................................... 27
Limited Warranty ................................................................................................................................ 27
Addendum for North American Products ..................................................................................... 27
Addendum for International Products........................................................................................... 28
Out of Warranty Repair Costs ...................................................................................................... 28
On-line Warranty Registration ...................................................................................................... 28
Technical Support .............................................................................................................................. 28
Recording CommPlete 4000 Information .................................................................................... 28
Contacting Technical Support ...................................................................................................... 29
Service ........................................................................................................................................ 29
Ordering Accessories ......................................................................................................................... 29