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Chapter 1 - Introduction and Description......................................................................... 5
Introduction ................................................................................................................................................ 6
Product Description .................................................................................................................................... 6
General features ........................................................................................................................................ 6
Manual Organization .................................................................................................................................. 8
Technical Specifications ............................................................................................................................. 9
Chapter 2 - Hardware Installation ................................................................ 11
Hardware Installation - Introduction.......................................................................................................... 12
Unpacking your MultiModemZPX ............................................................................................................. 12
Safety Warnings ....................................................................................................................................... 13
Installation Overview ................................................................................................................................ 13
Step 1 - Configuring DIP-Switches and Jumpers ..................................................................................... 14
Step 2 - Install the Modem into Your Computer........................................................................................ 16
Step 3 - Connect Your Modem to the Telephone Line .............................................................................. 16
Chapter 3 - Driver Installation ......................................................................................... 18
Step 4 - Install the Modem Driver ............................................................................................................. 19
Chapter 4 - Using Your Modem ....................................................................................... 20
Step 5 - Configure the Modem for Your Country (Global Modem Only) ................................................... 21
Step 6 - Install Data Communications Software ....................................................................................... 21
Operating Your MultiModemZPX .............................................................................................................. 22
Configuring Windows Dial-Up Networking ............................................................................................... 23
Windows 95/98 Dial-Up Networking .................................................................................................. 23
Testing Your Modem................................................................................................................................. 24
Testing Data Functions ...................................................................................................................... 24
Testing Fax Functions ........................................................................................................................ 24
MultiModemZPX’s Answering Machine Test ...................................................................................... 25
Remote Configuration .............................................................................................................................. 25
Basic Procedure ................................................................................................................................ 25
Setup ................................................................................................................................................. 25
Introduction .............................................................................................................................................. 26
Chapter 5 - AT Commands and Fax Commands........................................................... 27
AT Commands.......................................................................................................................................... 28
Fax Commands ........................................................................................................................................ 28
Chapter 6 - Troubleshooting............................................................................................ 29
Introduction to Troubleshooting ................................................................................................................ 30
Initial Checklist ................................................................................................................................... 30
Common Problems ............................................................................................................................ 30
Chapter 7 - Warranty, Service, and Technical Support ................................................. 34
Multi-Tech Systems, Inc. Warranty & Repairs Policies............................................................................. 35