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Xen IPK Xen Mail CTI Installation Guide
Setting Up the System Chapter 2 - 23
Doc. No. 8557 - Release 1.1
June 2004
To change the keypad map
1 Shut down the voice messaging system by pressing ESC at the Banner
screen and then follow the system prompts.
2 To open an OS/2 command prompt from the voice messaging system,
do one of the following:
• If you are using a monitor, keyboard, and mouse plugged into the voice mes-
saging system board to access the voice messaging screens, go to the OS/
2 desktop and select the OS/2 Window icon.
• If you are using a remote access connection to access the voice messaging
screens, switch to the OS/2 Host Process Switcher window. (See "Using the
OS/2 host process switcher" on page 34 for instructions.) Type 0 to choose
“Start a new 0S/2 text session” and press ENTER.
3Type e: and press ENTER.
4Type cd \vmail and press ENTER.
5Type remap and press ENTER.
6 Type the number for the keypad map that you want to use, and press
ENTER. If an ID conflict error is displayed, follow the on-screen
instructions. A conflict is caused when there are two IDs that are made
up of letters or numbers that map to the same digits. Callers would enter
the same digits to enter both IDs.
7 At the OS/2 command prompt, type vm and press ENTER to restart the
voice messaging system application.