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Troubleshooting
RFM-4200-5015 Rev1
43
What’s the
Problem?
What it means: How to Resolve:
coverage is not
affected.
• Verify that your
account has been
activated. Contact
your technology
administrator or
designated field care
representative.
GPS does not
operate.
Either:
- Coverage in the
area is bad.
- Antenna may be
improperly
installed or
defected.
• Verify that the
antenna has direct
line of sight to
satellite.
• Move to another
area.
• Are you in a parking
garage where GPS
signal will not be
received?
GPS is slow. It is normal for the
GPS to take up to 5
minutes to acquire the
first reading.
• Wait for an
appropriate amount
of time for
communication to
take place. If
attempts are taking
longer than 5 or more
minutes, contact your
system administrator.