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Using the BayStack 410-24T 10BASE-T Switch
4-8
309985-B Rev 00
Software Download Error Codes
Table 4-3 describes error codes that are associated with the software download
process. The error codes appear only on the console screen of the switch that is
connected to your TFTP load host during the software download process.
If an error code appears during the download process, perform the appropriate
corrective action provided in Table 4-3
. If the suggested corrective action does not
resolve the problem, contact your Nortel Networks Technical Solutions Center
(see “How to Get Help” in the Preface section of this guide).
Table 4-3. Software Download Error Codes
Error code Description Corrective action
2001 Download process failed to transmit
packet to other stack units.
Check the stack cable connections, then repeat
the software download process.
2002 TFTP load host failed to respond to ARP
request.
Verify that your TFTP load host is operational
and check that the connectivity between the
switch/stack and the TFTP load host is valid.
2003 Received image failed CRC check. Verify that the switch software image is valid (not
corrupted) and repeat the software download
process.
2004 The download process has lost
synchronization with the TFTP load
host.
Verify that your TFTP load host is operational,
then repeat the software download process.
2005 TFTP timeout. The software download
has timed out due to network congestion
or the load host has stopped
responding.
Verify that your TFTP load host is operational,
then repeat the software download process.
2006 File access error. Check that the file name of the software image is
correct, and that the file protection is properly
set for access.
2007 Non-data packet received from the
TFTP load host.
Check that the file name of the software image is
correct.
2008 Requested software image is too large. Check that the file name of the software image is
correct, and that you are accessing the
appropriate software image for your switch.
(continued)