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Software Problems
Your software (operating environment, applications and printer drivers) controls the printing process. Make sure
you have selected the right driver for use with your printer. See your software documentation for more
information.
Symptoms Problem Solution
Printing is “garbled.” Incorrect driver is installed, or selected in your software. Select the appropriate printer driver in your
software application and in Windows control
panel.
Printer’s output is below rated speed. Much of the printing delays will be caused by your For maximum speed, use text in your document
application. Sometimes, purely text documents will and use a printer resident font. (To see printer
print slowly depending on the selected fonts and how resident fonts, print a font list from the printer's
they are transferred to the printer. online menu).
Size of top margin increases with “Creeping text.” Number of lines per page in software is Many software packages assume 66 line per page,
each page printed. not equal to number of lines per page of printer. but your printer's default is 60. Adjust software
accordingly, or set LINES per PAGE
in the
printer's online operator panel to equal lines per
page in your software.