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Faxable Facts
You can have product and support information faxed
automatically to you through Okidata’s Faxable Facts,
an on-line document retrieval system. A touch-tone
telephone and facsimile machine with a designated
telephone number are required.
Call toll-free at 1-800-654-6651, press option 2 to hear
a description of how Faxable Facts works. If you are
calling for the first time, order a catalog of available
documents. This faxback system is accessible 24 hours
a day, 7 days a week. The following information can
be faxed to you in minutes:
• Product data brochures
• Product part numbers and pricing (USA and
Canadian)
• User Tips
• Accessories, Options, and Consumables part
numbers and pricing (USA and Canada)
Okidata Regional Service Center
If you need to ship your printer to a service center,
repack it in the original packing materials. If the
original packaging is not available, contact your dealer
or 1-800-OKIDATA for shipping instructions.
• Allow 30 days for round trip shipping and repair via
a depot.
• Carry-in repairs must first be called in to schedule
service.
• Before shipping your printer, call for a return
authorization number (RA).
Okidata Service Centers
East
OKIDATA Service Depot
57 Carnegie Plaza
Cherry Hill, NJ 08003
Tel: 1-800-809-4948
Fax: 1-609-222-5247