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PROBLEM
SOLVING
129
Problem Solving
Troubleshooting
Information Codes (see Note 1)
When something unusual occurs, the display may show one of the Information Codes listed below. These will
help you to identify and correct the problem.
NOTE
1. After identifying the problem and verifying the recommended action, if the Information Codes keep re-occurring
or for help on Information Codes that appear on your machine but are not listed above, please contact your local
Panasonic Authorized Dealer.
Info.
Code
Meaning Action Page
712 Incorrect email address. Check the registered email address. Check the
IP Address of the SMTP Server with the
Network Administrator.
--
713 Memory overflow in the LAN Interface. The document data exceeded 1.6 MB/page
and cannot be sent.
--
714 Cannot logon to the LAN. Check the 10Base-T/100Base-TX cable
connection. An unexpected LAN problem
occurred. Contact the Network Administrator.
--
715 TCP/IP connection timed out. Check the Internet Fax parameter settings.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
--
716 Cannot logon to the designated SMTP Server. Check the SMTP Server IP Address setting.
Contact the Network Administrator.
--
717 Incomplete SMTP Protocol transmission. SMTP
Server’s hard disk may be full.
SMTP Server is defective. Contact the Network
Administrator.
--
718 Page Memory Overflow occurred while receiving
printing data. The paper size selected within your
application to print is larger than the paper size loaded
in the cassette(s).
Check the document size and resolution. Ask
originator to re-send in a supported size and
resolution.
--
719 Received data via LAN is in a format that is not
supported.
Ask the originator to re-send with a supported
file attachment format: * In a TIFF-F format.
* Image data conforming to recording paper size.
--
720 Cannot connect to the POP Server. (Incorrect POP
Server IP Address) POP Server is down.
Check the POP Server IP Address. Contact
the Network Administrator.
--
721 Cannot connect to the POP Server. (User Name or
Password error)
Check the POP User Name and Password.
Contact the Network Administrator.
--
725 DNS Server connection timed out. DNS Server is
down.
Check the DNS Server IP Address. Contact
the Network Administrator.
--
726 Received an error response from the DNS Server. Check the POP Server Name. Check the
SMTP Server Name.
--
730 Cannot retrieve the Journal nor program the Internet
Parameters and the Auto Dialer remotely via email
from a PC.
Check that the Fax Parameter No. 158 (PC
REMOTE UPDATE) is set to "2:Valid".
57
731 The dialer buffer for manual dialing was full (70
stations) when the Relay Transmission Request was
received.
Request the originator to re-send the Relay
Transmission Request after the reserved
communication is finished.
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