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Troubleshooting
Reinstalling Software
Before Reinstallation
Preparing
You will need the Product Recovery DVD-ROM (included).
Important
Before the reinstallation procedure, remove all peripherals.
Be sure the AC adaptor is connected until the reinstallation procedure is completed.
Even if reinstallation is executed, the number of times that the DVD video region code can be set will not be returned to
the state set at the time of factory shipment.
Reinstalling
When reinstallation procedure is performed, the contents of the hard disk will be erased. Be sure to back up any critical data on
your hard disk to another media or to an external hard disk before running the reinstallation procedure.
The reinstallation procedure will return the computer to its original condition.
Even if a hard disk backup area has been created, this backup area will be erased, and all the backed up data will be lost.
(This is not the case when Windows is reinstalled in the first partition.)
• If you have created partitions for data, the data may be erased or become corrupt as a result of the reinstallation procedure.
1
Turn on the computer, and press F2 while [Panasonic]
boot screen is displayed.
The Setup Utility will start up.
If the password has been set, enter the Supervisor Pass-
word.
2
Write down all of the contents of the Setup Utility and
then press F9 .
At the confirmation message, select [Yes] and press
Enter .
3
Select [Boot] menu, then select [CD/DVD Drive] and press
F6 until [CD/DVD Drive] is at the top of the [Boot]
menu.
4
Place the Product Recovery DVD-ROM into the DVD-
ROM & CD-R/RW drive.
5 Press F10 .
At the confirmation message, select [Yes] and press
Enter .
The computer will restart, and this screen should appear.
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