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Troubleshooting
Fast User Switching Function
Some applications may not work
properly
z When switching to a different user with the Fast User Switching function,
the following problems may occur:
• Some applications may not work properly
• Key combination with the
Fn
key may not work
• It may not be possible to set the settings of the display
• The wireless LAN cannot be used
• The B’s CLiP icon will no longer be shown on the notification area and B’s
CLiP cannot be used
In this case, log-off all users without using Fast User Switching function,
and try the operation once more. If the problem persists, restart the com-
puter.
Wireless LAN
Wireless LAN cannot be used
Access point is not detected
z When the wireless LAN function is turned off, turn it on using Intel(R)
PROSet.
(Î page 39)
z Even if the wireless LAN function is turned on, when access point is not dis-
played in [Available Networks] from [Intel(R) PROSet] - [Networks] - [Scan],
click [Refresh].
z For detailed information, refer to “Networking” of “Chapter 7: Dealing with
Problems (Advanced)” in onscreen Reference Manual
Expanding Memory
You do not know the available RAM
module
Î page 62
Cannot tell whether the RAM module
has been correctly installed
z You can check whether the RAM module is recognized using the [Informa-
tion] menu in the Setup Utility. (Î page 31)
If the RAM module is not recognized, turn the computer off and reinsert.
The RAM module has not been rec-
ognized
z Make sure the RAM module has been properly inserted
z Use the RAM module that supports the recommended specifications
(Î page 28)
Other Problems
No response z Press the
Ctrl
+
Shift
+
Esc
key to open Task Manager and close the soft-
ware application that is not responding
z Is there an input screen (e.g., password input screen at startup) hidden
behind another window? Use the
Alt
+
Tab
key to check for other windows
being displayed
z After shutting down by sliding the power switch for more than four seconds,
slide the power switch to power on and open the application again. If the
program no longer works normally, delete the program using the following
menu. Then reinstall the program
[start] - [Control Panel] - [Add or Remove Programs]
Cannot operate Fn keys (Î page
27)
z In the [Main] menu of the Setup Utility, is [Fn/Ctrl Key] set to [Replace]?
(Î page 32)
Return the setting to [Normal], or press the
Ctrl
key instead of the
Fn
key
if you want to leave the setting in [Replace]