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185
Troubleshooting
If You Have Any of These Problems
Mode Symptom Action Page
During Installation
The display is blinking
Battery is completely discharged. This may happen at first-time
installation. After setting the clock, the blinking will stop.
27
During Transmission
Document does not
feed/multiple feed
1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
a fax machine by consulting the list on ”Documents You
Cannot Send”. If your document has the characteristics
listed, send the documents using the Flatbed.
3. Check that the document is loaded properly.
4. Adjust the ADF Pressure.
43
44
194
Document jam
The information code 031 will appear on the display if the
document becomes jammed.
191
Does not stamp
1. Check if Stamp LED is lit.
2. Check Fax parameter No. 04 and No. 28 settings.
46
38,39
Stamp too light
Replace stamp or refill ink. 195
TiiC
Vertical lines on the
transmitted document
Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a problem.
If copy is NG, clean the Document Scanning Area.
192
Transmission Copy
Quality
Transmitted document
is blank
1. Make sure the document is set face down.
2. Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a
problem. If copy is NG, clean the Document Scanning Area.
192
No recording paper
The information code 010 will appear on the display if the paper
runs out.
20
Recording paper jam
The information code 001, 002 or 003 will appear on the display
if the paper gets jammed.
190
Recording paper does
not advance into
machine
Make sure that there is paper in the Paper Cassette. Follow
the instructions for loading paper.
20
Recording paper does
not eject after printing
Check to see if the recording paper is jammed inside of the
machine.
190
During Reception
Recording papers are
not stacked in
sequence. Machine
does not print from the
last page received.
1. Check if Fax Parameter No. 65 is set to valid.
2. If memory becomes full during reception, the machine will
start to print from the 1st page received. We recommend that
optional memory is installed if this symptom is encountered
frequently.
41
201
Document auto
reduction does not
work
Check Print Reduction settings. 79
Out of toner
The information code 041 will appear on the display if the Toner
Cartridge runs out of toner.
18
08001000001
08001020001
08001080001
#@multitude
08001080002
08001080105
08001080004
08001080091
8