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4.1 Troubleshooting
Installation Manual 227
4.1.5 Troubleshooting by Error Log
When a major system error occurs in the Hybrid IP-PBX, the ALARM indicator on the front of the shelf turns
on red, and the system logs the error information.
Error Log Display Format
Below is the display format of the error log. To see the error log using the KX-TDA Maintenance Console,
refer to the on-line help of the KX-TDA Maintenance Console.
Example: KX-TDA Maintenance Console
Example: Station Message Detail Recording (SMDR)
Description
Item Description
1 Date Date of the error detection
2 Time Time of the error detection
3 Level Major Alarm (MJ ALM):
Errors that affect the whole system operation, or result in system
failure
Minor Alarm (MN ALM):
Errors that affect certain part of system operation
4 Error Code Three-digit error code
1245 6
3
04/01/01 10:37AM MJ ALM #000 10000 MPR WDT overflow
04/01/01 11:07AM MN ALM #010 10000 AC power down
04/01/01 03:55PM MN ALM #301 10501 Digital trunk RAI reception
12 345 6