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4.1 Troubleshooting
Installation Manual 229
List of Errors and Solutions
The tables below list the errors and their solutions.
When an error whose error code is indicated with "*" occurs in the Hybrid IP-PBX, the ALARM indicator on
the front of the shelf turns on red, and the system logs the error information.
When the error conditions indicated by the error codes "021", "091", "092", "230", and "510" are recovered,
the ALARM indicator will turn off automatically, indicating successful troubleshooting. When other errors are
logged, the ALARM indicator will turn off only when the log for major or minor errors is cleared from the KX-
TDA Maintenance Console.
In other words, the ALARM indicator will turn off under the following conditions:
• When the errors "021", "091", "092", "230", and "510" are logged: when the error conditions
are recovered
• When other errors are logged: when the log for major or minor errors is cleared from the KX-TDA
Maintenance Console
LPR (Optional Service Card with Local Processor) Initial Self Diagnosis
Error Code Error Message PROBABLE CAUSE SOLUTION
211 Speech path
loop-back check
error
• Optional service card
malfunction: DHLC, DLC,
SLC, CSIF, LCOT, T1, E1,
BRI, PRI, OPB3, E&M, IP-
GW, DID
• See if the corresponding optional
service card is installed properly
• Pull out and re-insert the
corresponding optional service card
• Press the Reset Button
• Replace the corresponding optional
service card
212 Echo canceller
access error
• Optional service card
malfunction: CSIF, ECHO
214 DSP Boot check
error
• Optional service card
malfunction: T1, E1
215 Framer IC access
error
• Optional service card
malfunction: T1, E1, BRI, PRI
216 MSG card DSP
error
• Optional service card
malfunction: MSG, OPB3
217 MSG card data
error
• Optional service card
malfunction: MSG, OPB3
• Erroneous recording of
messages
• See if the corresponding optional
service card is installed properly
• Pull out and re-insert the
corresponding optional service card
• Press the Reset Button
• Re-record the messages
• Replace the corresponding optional
service card
218 LANC register
access error
• Detection of accessing error
to LAN controller of CTI-LINK
card
• See if the corresponding optional
service card is installed properly
• Pull out and re-insert the
corresponding optional service card
• Replace the corresponding optional
service card