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Troubleshooting
C-53821-A2-GB20-30 February 1998
Automatic Firmware
Download
New releases may be available for the 3821Plus
modem. The latest 3821Plus firmware is available at no
charge from the Automatic Firmware Download Center.
Refer to page A in the front of this document for contact
information.
Informational messages are displayed on your DTE
when the modem is connected. These show the amount of
time the download will take.
If the modem connects at 14,400 bps, the download
takes about 10 minutes. When the download is complete,
the modem resets itself.
Download Failure
If the download is interrupted, the modem is left in a
state in which it can only be used to receive a call for a
download. The MR/Pwr LED blinks slowly when the
modem is in this state, and the modem will not respond to
AT commands.
If you are unable to complete the download, call your
service representative.