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6-2 Troubleshooting
Error Codes
Following are some common error codes you may receive and their
meanings.
Code(s) Description
004 - 005 Supply size is incorrect. Reload the correct supplies.
267 – 271
410 - 413
Communication error. See your System Administrator.
703 - 704 Supply Error. Load supplies or make sure they are loaded
correctly.
750 Printhead is overheated. Turn off the printer to let it cool.
751 - 753 The printer sensed a problem with a mark on the supplies.
Check the supplies to see if they are loaded correctly.
756 The printer is out of supplies. Load supplies.
757 Load supplies. The calibrated supply length differs by plus
or minus .25 inches from the format.
758 Check supply. Either the supply is not seen, or the on-
demand sensor is broken (purchase optional). Check for a
label jam. Clear the supply path or reload supplies. The
printer does not recalibrate after this error.
762 Low battery. Recharge the battery.
763 Waiting to dispense label. Press Enter.
768 Printhead error. See your System Administrator.
790 - 791 The printer is busy or has an error pending. Turn off the
printer. Wait two seconds and turn it back on.
904 – 911 System error. See your System Administrator.
SYSTEM
ERROR
VECTOR ##
System error. See your System Administrator.
If these solutions do not work or you have a problem or error code not
listed, see your System Administrator or call Service at the number listed
on the back of this manual.