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6-5SV61027 Rev. D
Troubleshooting • 6
Problem Addresses “Walking”
Reason: Incorrect Address Setup.
Solution: Count carriage returns and line feeds and
adjust Lines Per Address to the same number.
Reason: Address Termination should be Form Feed.
Solution: Set Address Setup for 8 lines.
Check Line Termination: Typical, CR=CR;
LF=LF. Other choices, (CR=CR+LF;LF=LF),
(CR=CR;LF=CR+LF), (CR=CR+LF;LF=CR+LF)
Print Quality
Problems
(continued)
Interface
Problems
Problem No Communications; Printer Does Not
Respond
Reason: Incorrect print driver, bad parallel or serial ca
-
ble, bad printer controller board.
Solution: Use DA700/DA750 print driver; replace parallel
or serial cable. Make sure cable connections
are tight. If the problem still persists, call Pitney
Bowes for service.
Clear memory (see page A-17).
Cycle power.
Problem Motor Turning but No Feed Roller Movement
Reason: Mechanical problem.
Solution: Call Pitney Bowes for Service.
Motor Problems