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Chapter 7
Troubleshooting
Do not attach or remove any cables while the PI-SCX system is powered on.
Introduction
The PI-SCX system is designed to be highly reliable. Nevertheless, problems could
develop. In most instances, the best recourse will be to contact the factory for guidance.
Most often the system will be most reliably and quickly restored to service by identifying
the faulty component and returning it to the factory for service. The information in this
chapter is provided as an aid for gathering information that will assist in identifying the
source of the problem. The most likely problem with the camera would be gradual
deterioration of the vacuum to where temperature lock can no longer be achieved.
Do NOT attempt any disassembly of the camera. The camera sections have Indium
vacuum seals where they join. Attempting to disassemble the camera would damage
these seals. Once the integrity of a seal is compromised, there would be no alternative but
to return the camera to the factory for repair. Such a repair would not be covered by the
equipment Warranty.
The following issues have corresponding troubleshooting sections in this chapter.
Baseline Signal Suddenly Changes
Page 66
Camera Stops Working
Page 66
Camera1 (or similar name) in Camera Name field
Page 66
Changing the ST-133's Line Voltage and Fuses
Page 67
Controller Is Not Responding
Page 68
Cooling Troubleshooting
Page 69
Data Loss or Serial Violation
Page 70
Data Overrun Due to Hardware Conflict message
Page 70
Data Overrun Has Occurred message
Page 71
Demo is only Choice on Hardware Wizard:Interface dialog (Versions 2.5.19.0 and
earlier)
Page 71
Demo, High Speed PCI, and PCI(Timer) are Choices on Hardware
Wizard:Interface dialog (Versions 2.5.19.0 and earlier)
Page 73
Detector Temperature, Acquire, and Focus are Grayed Out (Versions 2.5.19.0 and
earlier)
Page 75
Error Creating Controller message
Page 76
Error Occurs at Computer Powerup
Page 76
WARNING!
WARNING!