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User’s Guide • 5–5
Chapter 5 • Troubleshooting
Returns
If the Desktop Projector or any of its accessories are determined to
be defective:
1. Contact Proxima Customer Service to request a Return
Material Authorization (RMA) number.
2. Send the defective unit, including any accessories, cables, and
the remote control, with the RMA number clearly marked on
the outside of the shipping box, freight prepaid, to:
U.S.A. and Canada:
Proxima Corporation
RMA # ___________
9440 Carroll Park Drive
San Diego, CA 92121
Europe:
Proxima Corporation
RMA # ___________
Horsterweg 24
6191 RX Beek
The Netherlands
3. Pack the projector in its original box for safe shipment (include
accessories, cables, and the remote control). If you no longer
have the original shipping materials, contact Proxima
Customer Service for packaging.