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Chapter 7: Troubleshooting And Tips
Device Conflicts
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Psion Teklogix NETBOOK PRO Win CE 4.2 User Manual
• It is possible for ActiveSync to conflict with a modem or mouse.
Symptoms are the mouse pointer intermittently locking up or software
that uses the modem intermittently freezing. Check your PC’s device
manager for conflicts.
4. If you are using Windows NT 4.0, check that you have at least
Service Pack 3 installed. If necessary, install it or contact your
Systems Administrator.
7.2.4 Device Conflicts
To check for device conflicts:
1. Click on the Start button, select Settings and then Control Panel.
2. Double-click on the System icon.
3. On the Device manager page of the System properties dialog, check for
icons marked with a symbol.
Note: This symbol means that the marked device is conflicting with another
device. If a modem or COM port is conflicting, this could be a cause of
ActiveSync not connecting. Contact the person or organization that sup-
ports your PC to resolve the conflict.