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Chapter 7 Troubleshooting Guide
Troubleshooting Suggestions
70 LTO-2 Half-Height Tape Drive User’s Guide
You cannot eject the cartridge because the tape drive is in use. Wait until the
operation is complete before ejecting the cartridge.” The backup software
may still have the tape drive in prevent mode so that the cartridge cannot be
ejected. Use the backup software commands to eject the tape.
6 If the
Drive LED is not blinking alone, see table 3 on page 21 to verify
whether a hardware or firmware error has occurred, or whether the
“Manual Intervention” LED is flashing.
• If there is a hardware or firmware error or the “
Manual
Intervention
” LED is flashing — and the Drive LED is blinking —
contact Technical Support.
• If there is a hardware or firmware error or the “
Manual
Intervention
” LED is flashing — and the Drive LED is not blinking
— reboot drive by holding the front panel button for more than 5
seconds and releasing it or power cycling the drive.It may take
up to 5 minutes for the tape to eject.
7 If the “
Hardware or Firmware Error” or “Manual Intervention” LED is
flashing after the tape drive is rebooted, the tape may be stuck.
Contact Technical Support.
Note: In UNIX/Linux the above message may not appear, but
the operating system may still prevent the tape drive from
ejecting the tape--use
mt offline.