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E-DOC-CTC-20040123-0001 v3.0
99
LAN LED does not light up.
Link integrity/Activity LED of
Ethernet port does not light up.
Make sure that the LAN cable are securely
connected to the 10/100Base-T port.
Make sure that you are using the correct
cable type for your Ethernet equipment.
Make sure the computer's Ethernet port is
configured for auto-negotiation.
Poor SpeedTouch™ performance. Make sure that the SpeedTouch™ is installed
and configured as instructed in this Setup and
User’s Guide and/or as instructed by the
Service Provider.
SpeedTouch™ is not detected by MS
Windows XP’s UPnP™ or Internet
Gateway Device Control Client.
Make sure the UPnP™ and Internet Gateway
Device Control Client Networking compo-
nents are added to your MS Windows XP
system.
Your computer doesn’t support UPnP™ if
you run an operating system other than MS
Windows XP.
Make sure that UPnP™ is not disabled in the
SpeedTouch™ NAPT web page.
No Line synchronization achieved.
DSL/WAN LED off or flashing.
Check whether the central splitter or dedi-
cated filters are installed correctly and that
the correct line is patched to your Speed-
Touch™ line port.
Make sure that ADSL service is enabled on
the telephone line the SpeedTouch™ is
connected to.
Make sure that the correct SpeedTouch™
variant is used for your DSL service.
In case of ADSL/POTS (ADSL/PSTN) serv-
ices at your premises, ONLY use a Speed-
Touch™ ADSL/POTS variant.
In case of ADSL/ISDN services at your local
premises, ONLY use a SpeedTouch™ ADSL/
ISDN variant.
Bad regular telephone service Check whether a central splitter or dedi-
cated filters are installed properly.
Problem Solution