Filter
Top Products
7 SOLVING PROBLEMS
5. ERROR CODES
Fax machines use a telephone line. The same types of problems you experience while making phone
calls (e.g., noisy lines, crosstalk, disconnection during conversation, Iowsignals) also occur with fax-
ing. Telephone callers can deal with these problems themselves (e.g., by speaking a bit louder), but fax
machines cannot. Therefore some errors and line fails are to be expected.
Whenanerror occurs, anerror report imprinted. Thisreport includes anerrorcode. The following table
lists common error codes and a few of the possible causes.
If any of these or any other error codes are persistent and the machine does not work properly, contact
your service representative.
Code
0-00
0-01
0-03
0-04
0-05
0-06
0-07
0-08
0-14
0-15
0-16
0-20
0-21
0-22
0-23
0-50
0-51
0-52
0-53
0-55
Possible Cause
Incompatible remote terminal
Remote terminal printer empty or jammed
Same as for code 0-00
Faulty remote terminal
Poor line condition
Poor line condition
Incompatible or faulty remote terminal
Poor line condition
The facsimile machine that you were sending to (remote machine) disconnected
during the call, either due to noisy phone lines, a paper jam or because it ran
out or paper. Resend the page.
The remote machine received the page that you sent but it had errors on the
page. You may want to resend the page in question.
The other party’s memory could also be full. Contact the other party and ask
them to make room in their memory for your message.
Same as for code 0-06.
Remote terminal does not have the confidential or transfer function.
Remote terminal memory full.
Same as for code 0-04.
Poor line condition.
Same as for code 0-04.
You have just received a fax message, but there were problems because of poor
line condition. Ask the other party to resend.
Same as for code O-22.
Incompatible remote terminal
Poor line condition
Same as for code 0-06.
Poor line condition
The other end does not have confidential or transfer functions.
Same as for code 0-04.
120