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VRS Getting Started Guide
Kofax Image Products 39
Technical Support
For assistance with VirtualReScan, contact the Kofax technical support staff, as shown below.
Before contacting the technical support staff, please have the following information available:
•
Version of VRS you are using
•
Type of hardware you are using, including your PC and any peripherals such as scanners
or printers
•
Type of hardware accelerator and software engine you are using
•
Operating system you are using
•
Description of how the problem occurred, including error message text
Headquarters European Headquarters
Kofax Image Products
16245 Laguna Canyon Road
Irvine, CA 92618-3603
Kofax Image Products
Kranenberg 6
1731 Zellik, Brussels, Belgium
(949) 727-1733 (voice)
(949) 727-3923 (fax)
+32-2-481-6030 (Tel.)
+32-2-463-1706 (Fax)
Interne t
http://www.kofax.com</A (Kofax Image Products home page)
http://www.kofax.com/support (Kofax Technical Support page)
mailto:info@kofax.com (e-mail)
Contact Ricoh at:
Ricoh Corporation
5 Dedrick Place
West Caldwell, NJ 07006
(800) RICOH38 (voice)
Interne t
http://www.ricoh-usa.com