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TROUBLESHOOTING & MAINTENANCE
Fax received, but paper is blank?
Check to make sure the paper roll isn’t inserted backwards. For more information, see
page 2.2.
Print on received fax looks “stretched”?
Remote machine had a temporary paper jam.
Copies are blank?
Be sure documents are loaded face down.
Cleaning the Scanning Glass and Roller
To keep your machine working properly, occasionally clean the white roller and scanning
glass, as shown below. If they are dirty, documents copied or sent to other fax machines
won’t be clear.
1
Unplug the power cord.
2
Open the control panel.
3
Remove the white roller.
4
Both ends of the white roller have
bushings that are snapped shut with
small tabs. Turn the tabs in the direction
of A until they reach the slot as shown
in the picture on the lower right. Then
pull the roller upwards (B).
5
.6
C
HAPTER
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IVE
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ROUBLESHOOTING &
M
AINTENANCE