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Unit 6: Maintenance
CT4i Series Operator Manual 6-5
CLEANING THE PRINT HEAD, PLATEN AND ROLLERS (CONT’D)
Cleaning the Platen and Paper Roller
1. Before starting, get ready an approved cleaning kit from your
SATO dealer or the kit supplied with the printer. Make sure the
printer is OFF, and remove the power cable.
2. Lift up the Top Cover.
3. The platen roller is the black rubber roller near the front panel.
The print rollers are located at the print head assembly, near the
fanfold-label loading window.
4. Wet some cotton swabs with cleaning solution. While rotating
the platen roller with your fingers, clean the entire length of the
roller using one or more cotton
swabs. The roller should be cleaned of any label or
adhesive residue.
5. Repeat the whole cleaning process if necessary. The platen
and rollers should be cleaned whenever foreign matter such as
dust or adhesive is present.
Paper
Roller
Figure 6-4, Cleaning the platen
Figure 6-4, Cleaning the rollers