Filter
Top Products
Unit 6: Troubleshooting
SATO MB2i Service Manual PN 9001145B Page 6-2
ERROR SIGNALS
LED MODE DESCRIPTION
Red
illuminated
All modes
Cause: Low battery charge.
Remedy: Recharge/ replace battery.
Red
flashing
2.0 seconds
Online
Cause(s): Bluetooth or Wireless LAN malfunction.
Remedy: Replace the interface module.
Red
illuminated
After power On
Cause(s): 1. Progrom error.
2. Flash ROM error.
Remedy: 1. Download program again.
2. Replace Flash ROM.
Alternating
Green/Red
2.0 seconds
Online
Cause(s): Defective print head.
Remedy: Replace print head.
Red flashing
0.5 seconds
Online
Cause(s): 1. Cover is not latched or sensor is defective.
2. Paper End sensor incorrectly set.
3. Incorrect media sensor selection or adjustment.
Remedy: 1. Latch cover or replace print head.
2. Properly set Paper End sensor.
3. Select correct sensor & adjust. Replace bord as required.
Green
flashing
0.5 seconds
Online
(during printing &
data receiving)
Cause(s): Size of received data exceeds size of receiving buffer.
Remedy: Temporarily stop sending data until space is free.
Green
flashing
4.0 seconds
All Modes
Cause(s): Is in Sleep Mode. Not an error.
Remedy: Will cease when data is received, a key pressed, or cover opened.
Alternating
Green/Red
1.0 seconds
All Modes
Cause(s): Print head is hotter than 70 degrees celsius.
Remedy: Cease printing until the print head has cooled to 50 degrees celsuis
or less.