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Unit 6: Troubleshooting
SATO MB2i Service Manual PN 9001145B Page 6-5
TEST PRINT TROUBLESHOOTING
Chapter provides instruction on special printing to identify and resolve specific print problems.
HEX DUMP Allows the operator to determine if there were
problems in the downloading of data.
TEST LABEL Allows the operator to identify specific problems
regarding mechanical performance and setup.
HEX DUMP MODE
The contents of the print buffer can be examined using the Hex Dump Mode. In the left column,
each line of data received is numbered. The center column provides the data in hexadecimal
format. And in the right column, same data is provided in the ASC ll format. Follow the flow chart
provided below to perform this activity.
Refer to Figure 1-1 of the Introduction unit in this manual for dipswitch location.
Figure 6-1, Hex Dump Mode
Choose Applicable Option
RS232C: (DSW = 1: OFF, 2: OFF, 3: ON, 4: ON) + POWER
Wireless LAN: (DSW = 1: OFF, 2: ON, 3: ON, 4: ON) + POWER
Bluetooth: (DSW = 1: OFF, 2: ON, 3: ON, 4: ON) + POWER
Infrared: (DSW = 1: ON, 2: OFF, 3: ON, 4: ON) + POWER
Flashes
orange and enters the
Hex Dump Mode.
Return dip switches to
their previous positions
and press POWER.
Receives data and begins
printing.
Printer shuts down and exists
Hex Dump Mode.