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General problems
Problem Solution
Nothing appears in the
display.
• Make sure the power cord is properly plugged into
a power outlet.
• Connect another electrical appliance to the outlet to
see if it has power.
The machine does not
respond when you press
any of its keys.
• If a beep sound is not made when you press the
keys, open the printer compartment cover and use
pencil or pen to press the RESET button. (See the
following page.)
Automatic document
feeding does not work for
transmission or copying.
• Check the size and weight of the document (see
Transmittable Documents in Chapter 2.
Voice calls taken on an
extension phone are
interrupted by the fax.
• The fax may interrupt during a voice call if the
reception mode is set to A.M. To prevent
interruption on a tone dial extension phone, press
any three keys on the extension phone after
answering. (Note: Do not enter the code to activate
fax reception.)
No reception occurs when
polling is attempted.
• Make sure you have not run out of paper.
• Make sure the transmitting machine is in automatic
reception mode.
• If the transmitting machine has polling security,
make sure that your fax number has been entered
both in your machine and in the transmitting
machine.
all-fo2970.book Page 128 Monday, July 24, 2000 7:45 AM